Privacy Policy

At Bentect Safety and Compliance Pty Ltd (“Bentect”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [bentect.com.au], contact us, or use our signage maintenance services.

  • What Information We Collect

    We may collect the following types of personal information:

    Name Business name Email address Phone number Postal or site address

    Details of the signage and maintenance work requested

    Any other information you voluntarily provide through our forms, phone, or email

    We may also collect non-personal information such as browser type, device information, IP address, and site usage data through cookies and analytics tools.

  • How We Collect Information

    We collect personal information through:

    Contact or enquiry forms on our website

    Email or phone communications

    In-person meetings

    Social media messaging

    Business interactions or contracts

    We may also collect data automatically through your interaction with our website using cookies and third-party analytics (e.g., Google Analytics).

  • Why We Collect Your Information

    We collect your information to:

    Provide, manage, and improve our signage maintenance services

    Respond to enquiries or requests

    Communicate with you about quotes, bookings, and project updates

    Issue invoices and manage accounts

    Comply with legal obligations

    Improve our website and customer experience

  • Disclosure of Personal Information

    We do not sell or rent your personal information. We may disclose your personal information:

    To our employees, contractors, or service providers to fulfil your request or service

    To IT providers or hosting partners who support our website and business operations

    As required by law or to comply with legal obligations

    In the event of a business transfer, merger, or acquisition (with protection of data confidentiality)

  • Storage and Security

    We store your personal information securely using physical, electronic, and managerial safeguards to protect against misuse, interference, loss, or unauthorised access. While we take reasonable steps to secure your data, no transmission over the internet is completely secure.

  • Access and Correction

    You may request access to the personal information we hold about you, and request corrections if it is inaccurate, out-of-date, or incomplete. Please contact us using the details below.

  • Cookies and Analytics

    Our website may use cookies to collect anonymised information about how users interact with our site. You can modify your browser settings to reject cookies, though this may impact your experience.